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Terms & Conditions

Terms of Use

Welcome to the official website of Mouse2u.com (the "website owner"). This website is operated by TheUKweb.com on behalf of the website owner.

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE YOU USE THIS WEBSITE. In using this website, you agree to the following terms and conditions of use (" terms of use"). If you do not accept any of them, you should exit this website now. References to "we", "us" and "our" in these terms of use are references to the website owner and TheUKweb.com. TheUKweb.com reserves the right to change these terms of use from time to time and your use of the website following such change shall be deemed to be your acceptance of such change. The website owner further reserves the right, at any time, to charge you for accessing certain materials on this website and/or to make access to certain materials on this website conditional on you agreeing to additional terms and conditions. If make a purchase with Mouse2u.com you will, in addition, be subject to the then current conditions of sale that apply to all such purchases ("conditions of sale").

All items sold are subject to availability.
All offers are subject to stock availability. We will of course notify you if we have run out of any goods you have ordered. We do operate a 'back-order' system, and should a part be out of stock, we will advise you with an expected delivery date. Back-orders will automatically be despatched as soon as fresh stocks are available. Please advise us if this will not be satisfactory. Product availability are subject to change without notice.

All prices and costs displayed are E & O E

1. Liability
THE VIEWS EXPRESSED ON THIS WEBSITE ARE THE VIEWS OF THE CONTRIBUTORS TO IT AND NOT NECESSARILY THE VIEWS OF THE WEBSITE OWNER OR THEUKWEB.COM. WITHOUT PREJUDICE TO THE FOREGOING, NEITHER THE WEBSITE OWNER NOR THEUKWEB.COM:

(i) IS RESPONSIBLE FOR ANY MATERIAL INCLUDED ON THIS SITE BY ANY THIRD PARTY WHICH IS DEFAMATORY, ABUSIVE, OBSCENE, ILLEGAL OR OTHERWISE IN BREACH OF ANY PERSON'S RIGHTS;

(ii) MAKES ANY REPRESENTATIONS OR WARRANTIES THAT THE INFORMATION AND/OR MATERIAL CONTAINED ON OR ACCESSIBLE VIA THIS SITE IS ACCURATE, COMPLETE OR CURRENT OR THAT USE OF THE SITE IS FREE OF RISK OF VIRUSES OR OTHER DAMAGE.

UNLESS OTHERWISE AGREED IN WRITING AND EXCEPT AS PROVIDED IN THE CONDITIONS OF SALE, NEITHER THE WEBSITE OWNER NOR THEUKWEB.COM SHALL BE LIABLE TO YOU FOR:-

(i) ANY DIRECT LOSS; OR

(ii) ANY LOSS OF PROFITS, BUSINESS OR ANTICIPATED SAVINGS OR LOSS OF OR CORRUPTION OF DATA OR ANY INDIRECT LOSS OR CONSEQUENTIAL LOSS WHATSOEVER,

IN EACH CASE, WHETHER SUCH LOSS ARISES IN CONTRACT, TORT, NEGLIGENCE, MISREPRESENTATION, BREACH OF STATUTORY DUTY OR OTHERWISE AND EVEN IF THE WEBSITE OWNER AND/OR THEUKWEB.COM HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS. THIS DOES NOT AFFECT YOUR STATUTORY RIGHTS AS A CONSUMER UNDER ENGLISH LAW.

Nothing in these terms of use shall exclude or limit the liability of either the website owner or TheUKweb.com for death or personal injury due to its negligence or for its fraud.

This website contains links to third party sites. These third party sites are beyond the control of the website owner and TheUKweb.com and neither the website owner nor TheUKweb.com accept any responsibility for their content or for any transactions between you and such sites. Your use of these third party sites, and any resultant transactions, may be subject to separate terms and conditions.

2. Copyright and Trade Marks
This website and its design, text, graphics, illustrations, images and other feed (audio and video), the selection and arrangement thereof and software are copyright of the website owner or TheUKweb.com or their licensors. The trade marks depicted on this website are the property of the website owner, TheUKweb.com or their licensors and they retain all rights in such trade marks.

All rights are reserved and reproduction of part or all of the contents of this site is prohibited other than in accordance with the following permissions:

(i) permission is granted to download the materials contained on this website to a single personal computer and to print a hard copy of such materials solely for personal, non-commercial use.

(ii) permission is granted for you to copy extracts of texts from news articles that appear on this website (excluding without limitation photographs, illustrations, logos, and audio and video materials) for non commercial supply, in text format only, to individual third parties for their personal, non commercial use, but only if:

(a) you acknowledge our website as the source of the extract and include a prominent reference to this website's URL. If the supply by you of the extract is via the internet, such acknowledgment must include a hypertext link to this website with the copy of the extracted material; and

(b) you inform the third party that the conditions set out in this Section 2 apply to him/her and that he/she must comply with them; and

(c) you re-produce the extracted material in complete and unmodified form and, if the supply by you of the extract is via the internet, that you do not frame the extract within your own website.

For the purpose of these terms, non commercial supply or use shall mean that neither you nor any third party may charge for viewing any materials that have been downloaded or copied from this website, and that neither you nor any third party can use any materials from this website to attract others to buy goods or services.

Any other use of materials on this website, including storage and recording (other than on a purely transitory basis to permit you to view them), reproduction, modification, distribution, re-transmission, diversion or republication, without the prior written permission of TheUKweb.com, is strictly prohibited.

3. Data Protection
The information and data (" personal data") which is provided by you in connection with this website will be held on the computers and manual records of, and will be used by the website owner, and TheUKweb.com.

The personal data shall be used for the following purposes:

(i) to update and develop records and for assessment and analysis including market and service/product analysis;

(ii) to assist in the provision of services/products to you; and

(iii) to facilitate reviews, developments and improvements to the services/products offered to you.

The website owner and TheUKweb.com may inform you from time to time by e-mail, telephone, or mail about relevant news, information, services and products offered by any of them which they believe may be of interest to you. This will be done in conjuntion with the website owners current privacy policy. For example, you will only receive promotional information if you have specifally requested it.

By law you are entitled, upon payment of a fee, to receive a copy of information or data about you that is held by the website owner or TheUKweb.com. You are also entitled to require the rectification, erasure or blocking of any such information or data which is inaccurate or not up-to-date and held by the website owner or TheUKweb.com. If you wish to exercise any of these rights, or if you wish to opt-out of any future processing of your information or data held by the website owner or TheUKweb.com, please write to TheUKweb.com at the address below stating your full name and address and providing any other relevant information.

4. Message Board and Customer Reviews
The views expressed on the Message Board and Customer Reviews are those of the individual user and not those of the website owner or TheUKweb.com. The website owner and TheUKweb.com ask you not to post messages or e-mails which are abusive, obscene, defamatory or the content of which is otherwise undesirable, illegal or in breach of any person's rights, and they reserve the right, in their full discretion, to remove any such messages or e-mails at any time and without notice to you.

5. Applicable Law
These terms of use shall be governed by, and construed exclusively in accordance with, English law. Any dispute arising under these terms of use shall be subject to the non-exclusive jurisdiction of the English courts.

6.Enforceability
If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provision of these Conditions and the remainder of the provision in question shall not be affected.

7. Product Images
All product images are for illustration purposes only. Products may be different to the product image displayed. Brands may vary.

8. Addresses
TheUKweb.com
please send an email to mail@TheUKweb.com and enter Mouse2u.com in the subject.

Mouse2u.com
Customer Service
PO Box 219
Shipley
West Yorkshire
BD17 5WF
United Kingdom

Conditions of Sale

By placing an order with Mouse2u.com, you are accepting our Conditions of Sale. Your existing statutory rights are not affected by these conditions.

1. Definitions
1.1 The "Buyer" means the account applicant or person who accepts a quotation of the Seller or whose order for the Goods is accepted by the Seller.
1.2 The "Seller" means Mouse2u.com.
1.3 "Conditions" means the conditions of sale set out in this document and any special and/or additional conditions agreed in writing by the Seller.
1.4 "Good" or "Goods" means the goods (including any instalment of goods or any parts for them) which the Seller is to supply in accordance with these Conditions.
1.5 "Writing" includes facsimile transmission, [email] and other comparable means of communication.
1.6 "including" and "in particular" shall be construed as not limiting any general words or expressions in conjunction with which either of those expressions is used.
1.7 References to "we", "us" and "our" in these conditions of sale are references to Mouse2u.com.

2. Conditions
2.1 These conditions shall apply to all contracts for sale of Goods by the Seller to the Buyer to the exclusion of all other terms and conditions including any which the Buyer may purport to apply under any purchase order, confirmation of order or any such similar document.
2.2 Where the Seller has agreed to provide the Buyer with system design, installation or other consultancy services, then the provision of such services shall be governed by the Seller's separate Conditions for the Provision of Services, a copy of which shall be supplied to the Buyer.
2.3 No variation or addition to these Conditions shall be effective unless agreed in Writing by the Seller.
2.4 The Seller's employees or agents are not authorised to make any representations concerning the Goods unless confirmed by the Seller in Writing and in entering into the contract the Buyer acknowledges that it does not rely on any such representations which are not so confirmed.
2.5 Any typographical, clerical or other error or omission in any sales literature, quotation, price list, acceptance of offer, invoice or other document or information issued by the Seller shall be subject to correction without any liability on the part of the Seller and without any prior notification. The views and opinions expressed in any sales literature or on the Seller's website are the views of the contributors and should not be taken necessarily as fact or as the opinion of Mouse2u.com or companies within it's group.
2.6 No contract for the sale of Goods shall arise until the Seller despatches the Goods to the Buyer or the Buyer notifies the Seller in writing of its acceptance of the Seller's quotation (whichever shall first occur).
2.7 Acceptance of delivery of Goods shall be deemed conclusive evidence of the Buyer's acceptance of these Conditions.
2.8 Nothing in these Conditions shall effect the statutory rights of any consumer.

3. Prices
3.1 The price shall be that on the Seller's current list price or as otherwise agreed in writing by the Seller and the Buyer should confirm prices (including any promotional prices and special offers) at the time of ordering. All special offers are strictly subject to availability.
3.2 The Seller reserves the right to revise prices prior to despatch of Goods to reflect any indirect or direct increase in costs to the Seller.
3.3 All prices are exclusive of charges for packing, postage and carriage which shall be paid in addition.
3.4 Website pricing may differ to sales literature pricing.

4. Payment
4.1 Credit accounts are available for corporate customers against approved references.
4.2 In the case of sales to Buyers who do not qualify for credit accounts, payment must be made in full before despatch of any Goods.
4.3 Payment may be made by cash, cheque, PayPal.
4.4 In the case of sales made to customers with credit accounts, payment is due in full on the terms of credit agreed which shall not be more than 30 days from the date of the invoice unless otherwise agreed in writing by the Seller notwithstanding that delivery may not have taken place and the property in the Goods has not passed to the Buyer.
4.5 Time for payment shall be of the essence and any failure to pay shall entitle the Seller at his option to treat the contract as repudiated by the Buyer, to delay delivery until paid or appropriate any payment made by the Buyer to such of the Goods as the Seller may think fit notwithstanding any purported appropriation by the Buyer (without prejudice to any other remedy that the Seller may have). Receipts for payment shall be issued only on request.

5. Interest on Overdue Invoices
5.1 Interest on overdue invoices shall accrue on any unpaid amounts from the date when payment becomes due at 2 per cent per annum above HSBC Bank plc base rate from time to time until the date of payment (a part of a month being treated as a full month for the purpose of calculating interest), to accrue both before and after any judgment.
5.2 All invoices shall be paid in full, free from any deduction for any set-off, counterclaim or otherwise howsoever.

6. Delivery
6.1 Whilst every reasonable effort shall be made to keep to any delivery date, time of delivery shall not be of the essence and the Seller shall not be liable for any losses, costs, damages or expenses incurred by the Buyer or any other person or Company arising directly or indirectly out of any failure to meet any delivery date. The Goods may be delivered by the Seller in advance of the quoted delivery date.
6.2 Notification of delivery may be made by telephone call/message, email, fax or by post on the due date.
6.3 A carrier's first attempt to deliver shall be considered as the delivery date and unless otherwise agreed in writing by the Seller all deliveries can take place up until 6 pm.
6.4 Unless otherwise agreed the Seller may deliver by instalments and in such case each instalment shall be treated as a separate contract and any delay, default or non-delivery in respect of any instalment by the Seller shall not entitle the Buyer to cancel the remainder of the contract.
6.5 Failure by the Buyer to pay for any instalments or delivery when due shall entitle the Seller to withhold any further deliveries and the Buyer shall be liable for any costs incurred by the Seller relating to such Goods.
6.6 Delivery of the Goods shall be made to the Buyer's address and the Buyer shall make arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
6.7 If the Buyer fails to take delivery of the Goods or fails to give the Seller adequate delivery instructions at the time stated for delivery (otherwise than by reason of any cause beyond the Buyer's reasonable control) then, without prejudice to any other right or remedy available to the Seller, the Seller may:
6.7.1 store the Goods until actual delivery and charge the Buyer for the reasonable costs (including insurance) of storage; or
6.7.2 sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to the Buyer for the excess over the price under the contract or charge the Buyer for any shortfall below the price of the contract.
6.8 The method of despatch for all sales shall be at the Seller's discretion.
6.9 The Seller's delivery charges and the timing of all deliveries shall be as published from time to time.
6.10 A delivery insurance charge, as published from time to time, shall be added to orders at the Seller's discretion and is non-refundable.
6.11 When an order is despatched using a third party delivery agent or courier, the buyer is bound by the delivery agent or couriers terms and conditions, buyers will be notified during the ordering process to who the delivery agent or courier will be, a copy of any of the delivery agents or couriers terms and conditions can be obtained by contacting the seller.

7. Ownership and Risk
7.1 The risk in Goods shall pass to the Buyer upon delivery of the Goods or upon the Goods being appropriated to the Buyer but kept at the Seller's premises at the Buyer's request.
7.2 The Seller remains the owner of the Goods affected by the contract until the Seller has been paid in full in cash or cleared funds for such Goods and all other Goods agreed to be sold by the Seller to the Buyer for which payment is due.
7.3 Until such time as the property in the Goods passes to the Buyer, the Buyer shall hold the Goods as the Seller's fiduciary agent and bailee and shall keep the Goods separate from those of the Buyer and third parties and properly stored, protected and insured and identified as the Seller's property.
7.4 If any payment due under these Conditions is overdue in whole or in part, the Seller may without prejudice to any of its other rights recover and/or re-sell the Goods or any of them and may enter on the Buyer's premises by its servants or agents to recover the Goods and the Buyer shall be liable for all the Seller's costs of so doing.
7.5 The Buyer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the Goods which remain the property of the Seller, but if the Buyer does so all moneys owing by the Buyer to the Seller shall (without prejudice to any other right or remedy of the Seller) immediately become due and payable.

8. Warranties and Liabilities
8.1 Subject to the conditions set out below the Seller warrants that the Goods will at the time of delivery correspond to the description given by the Seller.
8.2 The above warranty is given by the Seller subject to the following conditions:
8.2.1 the Seller shall be under no liability in respect of any defect in the Goods arising from any drawing, design or specification supplied by the Buyer;
8.2.2 the Seller shall not be under liability in respect of any defect arising from fair wear and tear, wilful damage, negligence, abnormal working conditions, failure to follow the Seller's instructions (whether oral or in writing), misuse or alteration or repair of the Goods without the Seller's written approval;
8.2.3 the Seller shall be under no liability under the above warranty (or any other warranty, conditions or guarantee) if the total price for the Goods has not been paid by the due date for payment;
8.2.4 Where the Goods are covered by manufacturer's warranties, details of which will be supplied to the Buyer on delivery of the Goods the Buyer shall only be entitled to the benefit of such warranties or guarantees as are given by the manufacturer to the Seller.
8.3 Subject as expressly provided in these conditions and except where the Buyer is dealing as a consumer (as defined in the Unfair Contract Terms Act 1977, section 12) all warranties, conditions, or other terms implied by statute, common law or otherwise are excluded to the fullest extent permitted by the law.
8.4 Where Goods are sold to a consumer (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) the statutory rights of the Buyer are not affected by these Conditions.
8.5 Except in respect of death or personal injury caused by the Seller's negligence, the Seller shall not be held responsible for any incompatibility issues or held liable to the Buyer by reason of any representation (unless fraudulent) or any implied warranty, condition, or other term or any duty at common law or under the express terms of the contract, for any indirect, special or consequential loss or damage, costs, expenses or other claims for compensation whatsoever (whether caused by negligence of the Seller, its employees or agents or otherwise) which arise out of or in connection with the supply of the Goods or their use or resale by the Buyer including, without limitation, losses or damages of the types listed below:
8.5.1 loss of profit; and/or
8.5.2 loss of anticipated savings.
8.5.3 loss of business and/or goods; and/or
8.5.4 loss of revenue; and/or
8.5.5 loss of contract; and/or
8.5.6 loss of goodwill; and/or
8.5.7 loss of use; and/or
8.5.8 loss and/or corruption of data and/or other information; and/or
8.5.9 downtime; and/or
8.5.10 any damage relating to the procurement by you of any substitute hardware or software.
8.6 The entire liability of the Seller under or in connection with the contract shall not exceed the price of the Goods, except as expressly provided in these Conditions.

9. Returns/Cancellations/Replacements
9.1 No contract shall be cancelled once accepted by the Seller nor shall any Goods which are delivered in accordance with the contract be returned without prior written approval of the Seller and on terms to be determined at the absolute discretion of the Seller.
9.2 Unless the Seller at its discretion decides otherwise, if the Seller agrees to accept the return of any such Goods then:
9.2.1 A Goods Return Number must be obtained from the Seller and be clearly shown on the returned parcels and must be returned to the Address given with the Goods Return Number in the original manufacturer's unopened packaging (which shall not be defaced) complete with accessories, manuals and documentation. Software packages must be returned unopened with the software seal intact. Except in the case of faulty Goods, returned items not complying with these requirements will be rejected.
9.2.2 A Goods Return Number is valid for 14 days. Any goods received after 14 days from when the when the Goods Return Number is issued will be rejected.
9.2.3 The Buyer will be liable for the cost of remedying any damage to the Goods returned where such damage has, in the opinion of the Seller, been caused by the Goods being inadequately packaged by the Buyer or through the Buyer's fault.
9.2.4 Where the Seller accepts the return of Goods, the Seller reserves the right to make a handling and Restocking charge of 25% on Goods, plus the costs of the Postage and Packing incurred by the Seller to delivery the goods to the Buyer, which are returned if they were ordered in error or are no longer required by the Buyer. The seller will not be responsible for any costs involved in the Return of any Goods.
9.3 Any claim by the Buyer which is based on any defect in the quality or condition of the Goods or their failure to correspond with the specification shall (whether or not delivery is refused by the Buyer) be notified to the Seller within 14 days from the date of delivery or (where the defect or failure was not apparent within a maximum of 12 months from the date of delivery). If delivery is not refused and the Buyer does not notify the Seller accordingly, the Buyer shall not be entitled to reject the Goods and the Seller shall have no liability for such defect or failure, and the Buyer shall be bound to pay the price as if the Goods had been delivered in accordance with the terms of the contract.
9.4 Where any valid claim in respect of any Goods failing to be delivered to the buyer or which is based on any defect in the quality or conditions of the Goods or their failure to meet specification is notified to the Seller in accordance with these conditions, the Seller shall be entitled to replace the Goods (or any part thereof) free of charge or at the Seller's sole discretion, refund to the Buyer the price of the Goods (or a proportionate part of the price), but the Seller shall have no further liability to the Buyer.
9.5 The Seller shall not give any credit for returned Goods where the Seller deems the Goods not to be faulty unless otherwise agreed in writing by the Seller.
9.6 Any Goods in respect of which any claim of defect or damage is made by the Buyer shall be preserved by the Buyer intact together with the original packaging at the Buyer's risk and shall at the request of the Seller be:
9.6.1 retained by the Buyer for a reasonable period to enable the Seller or its agent to inspect the Goods; or
9.6.2 collected from the Buyer by the Seller if the Goods are defective.
9.6.3 The seller will not be responsible for any costs involved in the Return of any Goods. The seller may request that the buyer returns the goods to the seller by a specific service of a delivery agent (up to a maximum cost) of the sellers choice, and such costs will be met by the buyer. If the seller judges the goods to be faulty such delivery costs will be refunded to the buyer.
9.7 Refunds for non faulty items. A Valid Return request received up to 14 days from receiving your order: Refund of product cost. A Valid Return request received 15 to 30 days from receiving your order: Product cost less a 25% restocking fee. A Return request received over 30 days from receiving your order: No Refund.
9.7 Any Returns received without a valid Goods Return Number (including a Goods Return Number older than 14 days from issue) and any parcels not received at the Specified Returns Address will be rejected. When a Return is received from a buyer that claims it to be faulty and the Seller deems the Goods not to be faulty it will be rejected.
9.8 All rejected Returns can be recycled by the Seller without notice or compensation to the Buyer 
9.9 Goods not featured in the Seller's catalogue are not be subject to the normal returns policy and instructions for return should be confirmed with the Seller before returning the Goods.

10. All prices and costs displayed are E & O E
10.1 All prices and costs displayed are E & O E

11. Insolvency of Buyer
11.1 This clause applies if:
11.1.1 the Buyer makes any voluntary arrangement with its creditors or (being an individual or firm) becomes bankrupt or (being a company) becomes subject to an administration order or goes into liquidation (otherwise than for the purposes of amalgamation or reconstruction); or
11.1.2 an encumbrancer takes possession, or a receiver is appointed of any of the property or assets of the Buyer; or 11.1.3 the Seller reasonably apprehends that any of the events mentioned above is about to occur in relation to the Buyer and notifies the Buyer accordingly.
11.2 If this clause applies then without prejudice to any other right or remedy available to the Seller, the Seller shall be entitled to cancel the contract or suspend any further deliveries under the contract without any liability to the Buyer and if the Goods have been delivered but not paid for, the price shall become immediately due and payable notwithstanding any previous agreement or arrangement to the contrary.

12. Customer Service queries
12.1 The Seller shall make every reasonable effort to resolve or acknowledge by post, telephone or email any queries which the Buyer has made within 48 hours of receipt of any such query.
12.2 The Seller shall make every reasonable endeavour to respond to complaints within 5 working days and keep the Buyer reasonably notified of any progress thereafter.
12.3 Telephone calls made to the Seller may be recorded for training purposes.

13. Trademarks and Accreditation
13.1 The Seller and Buyer acknowledge the intellectual property rights of suppliers and manufacturers of the products appearing in the Seller's sales literature and on the Seller's website.
13.2 Where Goods have been manufactured and supplied under an IS09000 approval this is indicated in the product text.

14. Beyond the Seller's reasonable control
14.1 The Seller shall not be liable to the Buyer or be deemed to be in breach of the contract by reason of any delay in performing or any failure to perform any of the Seller's obligations in respect of the Goods, if the delay or failure was due to any cause beyond the Seller's reasonable control. Without prejudice to the generality of the foregoing, the following shall be regarded as causes beyond the Seller's reasonable control:
14.1.1 act of God, explosion, flood, tempest, fire or accident;
14.1.2 war, threat of war, sabotage, insurrection, civil disturbance or requisition;
14.1.3 acts, restrictions, regulations, bye-laws, prohibitions or measures of any kind on the part of any governmental, parliamentary or local authority;
14.1.4 import or export regulations or embargoes;
14.1.5 strikes, lock-outs or other industrial actions or trade disputes (whether involving employees of the Seller or of a third party);
14.1.6 difficulty in obtaining materials, labour or machinery; and
14.1.7 power failure or breakdown in machinery.

15. Group Company
15.1 The Seller may share a Buyer's information with other companies in the group (This will be done in conjunction with Mouse2u.coms current privacy policy. For example, you will only receive promotional information if you have specifically requested it.) . The Buyer may be contacted or sent information in respect of further goods and services available and should inform the Seller in writing in the event that the Buyer does not wish to receive this.

16. Third Party (Rights) Act 1999
16.1 The parties hereby exclude the application of the Contracts (rights of Third Parties) Act 1999 to each and every contract made under these Conditions.

17. No Waiver
17.1 The Seller's failure to insist upon strict performance of any provision of these Conditions shall not be deemed a waiver of its rights or remedies in respect of any present or future default of the Buyer in performance or compliance with any of these Conditions.

18. Notice
18.1 Any notice required or permitted to be given by either party to the other under these Conditions shall be in Writing addressed to the other party at its registered office or principal place of business or such other address as may at the relevant time have been notified pursuant to this provision to the party giving notice.
18.2 Notice shall be delivered personally or sent by first class prepaid recorded delivery of by registered post (airmail if overseas) or by facsimile transmission and shall be deemed to be given in the case of delivery personally on delivery and in the case of posting (in the absence of evidence of earlier receipt) 48 hours after posting (six days if sent by airmail) and in the case of facsimile transmission on completion of the transmission provided that the sender shall have received printed confirmation of transmission.

19. Enforceability
19.1 If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provision of these Conditions and the remainder of the provision in question shall not be affected.

20. Dispute
20.1 In the event of a dispute between the Buyer and the Seller, should the Seller in writing require, the Buyer agrees to submit to the jurisdiction in accordance with the Arbitration Act 1996 for the time being in force as a legally binding alternative to court action.

21. The Mouse2u.com Lowest Price Promise
Subject to the following conditions, if you purchase any product from us "our product" and within 7 days find the same product advertised and in stock elsewhere at a lower price "3rd party product", we will REFUND YOU 120% OF THE DIFFERENCE.

21.1 You must notify us of the following within 7 full days of purchasing our product:
21.1.1 Your Name.
21.1.2 Your Address.
21.1.3 Your Telephone Number.
21.1.4 Your Email Address.
21.1.5 Your Mouse2u.com Invoice Number.
21.1.6 The product you bought from us and the 3rd party product price.
21.1.7 The following details of the 3rd party product seller - name, telephone number and website address or postal address.
21.1.8 Where you saw the product advertised, including the date.

21.2 The product must be "like for like".
21.3 The same services that we offer must also be available, such as the shipping costs, free exchange policy, etc.
21.4 Claims are up to a maximum of £5 per customer or household per calendar month.
21.5 Should you make a successful claim under The Mouse2u.com Lowest Price Promise. Then decide to return such goods for a refund. The amount claimed under The Mouse2u.com Lowest Price Promise will be deducted from the refund value.
21.6 Any successful claims made under The Mouse2u.com Lowest Price Promise will be settled within 60 days and in a form of payment at the absolute discretion of the seller.
21.7 We must be notified using our ticketing system. This can be found using the "Help Desk Link" within our website.
21.8 The 3rd party product must be offered for sale by a full time, professional, bona fide outlet.

22. Jurisdiction
22.1 The contract shall be governed by the laws of England and the Buyer agrees to submit to the non-exclusive jurisdiction of the English courts.

23. Reward Points
23.1 You can earn “Reward Points” when making a purchase with us. Any product that is eligible for reward points will have the relevant reward points displayed with the product details.
23.2 Reward points cannot be exchanged for cash.
23.3 You have 7 days following an eligible transaction in which to query the number of reward points that you have earned. Please contact us by email to do so.
23.4 More reward points offers are made at our discretion and subject to product availability.
23.5 We reserve the right to amend your reward points balance if you exchange or return any product.
23.6 Reward points can only be used when making a purchase at our online checkout.
23.7 Reward points have no cash value. Each reward point will deduct £0.01 from the final transaction price.
23.8 You can only use your reward points once. No change will be given.
23.9 Reward points are only earned with products that show reward points in their product details and the relevant reward points will be shown in your shopping basket. No reward points will be earned on sales that are declined or voided by us.
23.10 At our discretion, we may issue reward points which are personal to you.
23.11 Your reward points are personal to you, are not transferable and cannot be shared, sold, exchanged, bought, or traded in any way that is not expressly set out in these terms and conditions.
23.12 Reward Points remain our property at all times and must be returned to us on our request.
23.13 Please take care of your reward points. We accept no responsibility for any loss you suffer if you lose them, if they are stolen  or if they are used by another person. Lost, stolen reward will not be replaced.
23.14 At our discretion and without notice we may end, change or suspend reward points at any time .
23.15 We may exclude you from reward points, cancel your reward points and close your account at our discretion.
23.16 We may correct any incorrect reward point balances without notice to you, for example if reward points have been incorrectly added to your account or deducted in error.
23.17 We may transfer our rights and obligations under these terms and conditions at any time without your consent (for example if we sell our business).

 

IMPORTANT NOTICE
Disclaimer - All brand names & trademarks are the properties of their respective holders and are referred to for descriptive purposes only. Mouse2u.com is not associated with any OEMs (original equipment manufacturers). The trademarks and brands owned by OEMs which may be referred to on Mouse2u.com 's website, brochures, lists, literature, other documents or quotations are referred to only for the purpose of identifying those OEM products that are compatible with those supplied by Mouse2u.com.

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